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SEASON 2017 / 2018 BANSKO - EARLY BOOKING SKI PACKS AVAILABLE NOW !!!
Download Bansko Specials PDF
3 DAYS SKI
4 DAYS SKI
5 DAYS SKI
6 DAYS SKI
9 DAYS SKI
13 DAYS SKI
3 DAYS SNOWBOARD
4 DAYS SNOWBOARD
5 DAYS SNOWBOARD
6 DAYS SNOWBOARD
9 DAYS SNOWBOARD
13 DAYS SNOWBOARD
AIRPORT TRANSFERS
EARLY BOOKING SKI PACKS
PROPERTY MANAGEMENT SERVICES

Frequently Asked Questions

Listed below are the questions most frequently asked by customers. Please check here to see if there is an answer to your query, but if not then please Contact Us.

Where do we pick up our ski packs up?
On arrival, you will be meeting one of our Balkan PMS Travel reps with all your ski packs and lift passes that you have booked with us.
How do we pay for the ski packs?
You can pay for everything when you arrive and met you Balkan PMS Travel rep, but we can only take cash in euro.
What are your services?
We at Balkan PMS Travel are there for you 24 hours a day should you need us for anything
Can we book private lessons?
Private lessons can be booked with us directly just ask your rep and they will organize it for you.
From what age do the children ski / snowboard?
Children up to the age of 5 years old should go into the kindergarten, where they will receive special instruction. From 7 years to 12 they are classed as a child and go into classes of there ability. No children under the age of 12 years are allowed to take part in the snowboard classes. NB; the kindergarten can not be pre booked.
What time do my lessons start?
Skiing lessons start at 10am to 12pm each morning and then from 1pm to 3pm each afternoon. 4 hours a day. Snowboarding lessons start at 10am to 12pm each morning. 2 hours a day.
What time does the ski depot open?
The ski depot will open each every morning at 8.30 am, and close at 5pm every afternoon.
What time does the gondolier open?
The gondolier opens 7 days a week at 8.30 in the morning and closes at 5pm every afternoon.
Where can I store my skis at night?
There is a ski depot to store you skis when you have finished each day next to the gondolier, and you will be given back the same skis the next morning.
What happens if my skis or snowboard is stolen or I lose them?
You will have to pay the full price of a new to replace them; this can be claimed back on your holiday insurance.
Where do I go if I have a complaint?
All complaint should be taken directly to your Balkan PMS Travel rep immediately where it will be dealt with as quickly as possible.
Do you store my personal details?
Balkan PMS Travel Ltd do store your email address and postal address for order processing and invoicing purposes. We don't store your card details once you paid the deposit . You will receive payment confirmation for the deposit you have paid and copy of the receipt. There is no link between this data and your credit/debit card details for future transactions.
When can/should I book?
You must book no later than 48 hours before your arrival in Bansko - we regret we cannot take orders later than this. You can book as early as you like, although there is usually a period between the end of one season and the release of prices for the next season where we probably won;t be able to take your order, but the website will tell you about this at the time.
CANCCELATION POLICY
- Cancellation: if cancelled up to 10 days before date of arrival, no additional fee apart of the deposit will be charged - Deposit: 10 % percent of the services will be charged on the day of booking and is NOT refundable. - Taxes: VAT is included. Service charge is included. City/tourist tax is included.
Where we are based
Our main office is based in town of Samokov with the following postal address: Bulgaria, Samokov 2000, 35 Turgovska str, Balkan PMS Travel ltd, In the winter in Bansko our main rep is available 7 days per week/ 24 hours per day/ His name is Toshko Blagoev and he can be contacted at following number +359/888559594
Secure guarantee payments
Booking online on banskoskipacks.com is absolutely secure. Your credit card data is encrypted through SSL (Secure Socket Layers) and will stay strictly confidential.
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